Assistant Housing Officer
Williamsburgh Housing Association is delighted to offer a fresh opportunity to join our Housing Team as an Assistant Housing Officer. This new role has been created following a comprehensive review of our services, ensuring we have the right capacity, skills, and focus to deliver excellent outcomes for our tenants and communities.
As an Assistant Housing Officer, you’ll play a key part in supporting tenancy management, customer engagement, estate services, and early intervention housing support. You’ll work closely with Housing Officers and colleagues across the organisation to provide responsive, person centred services that make a real difference.
If you’re organised, proactive, and passionate about delivering high quality housing services, we’d love to hear from you
| Job Title |
Assistant Housing Officer |
|
Paisley with Hybrid working |
| Job Type |
Permanent |
| Grade |
EVH Grade 6 PA17 - PA20 |
| Salary |
£36,517 - £39,921 |
| Hours |
35 hours per week |
| Closing Date |
8am Monday 3rd August 2026 |
| Job Description |
Assistant Housing Officer |
To apply for this role, please complete the two forms below;
Completed applications should be sent via email to; vacancies@williamsburghha.co.uk
About the Role
Williamsburgh Housing Association is delighted to offer a fresh opportunity to join our Housing Team as an Assistant Housing Officer. This new role has been created following a comprehensive review of our services, ensuring we have the right capacity, skills, and focus to deliver excellent outcomes for our tenants and communities.
As an Assistant Housing Officer, you’ll play a key part in supporting tenancy management, customer engagement, estate services, and early intervention housing support. You’ll work closely with Housing Officers and colleagues across the organisation to provide responsive, person centred services that make a real difference.
If you’re organised, proactive, and passionate about delivering high quality housing services, we’d love to hear from you
Who We're Looking for
We’re looking for someone who is motivated, organised and confident working with people. Strong communication skills, attention to detail and a customer focused approach are essential.— we welcome applicants with transferable skills and a positive, solutions focused attitude. Has a full driving licence and access to a car for business use.
We’re looking for someone who:
- Communicates clearly, both verbally and in writing.
- Can analyse information and escalate issues appropriately.
- Demonstrates empathy with WHA’s values and community‑based ethos.
- Is committed to continuous improvement and personal development.
- Has a full driving licence and access to a car for business use.
Experience in housing, public sector, or community‑based environments is desirable but not essential.
Benefits:
- Flexi-time working
- Hybrid working
- Annual leave – 25 Days plus 13 public holidays (pro-rata)
- Employee Assistance Programme
- Pension salary sacrifice.
WHA are a member of the Scottish Housing Associations’ Pension Scheme with options of DC pension schemes for incoming employees to choose from. The rates which will be on offer from 6th April 2026 will be:
- Scheme 1: Employee 3% / Employer 6%
- Scheme 2: Employee 5% / Employer 10%
- Scheme 3: Employee 8% / Employer 13%
Scheme 3 will increase at a 1% incremental rate (for both Employer and employee) on an annual basis until it reaches 10% Employee and 15% Employer contribution rates to April 2028.
We welcome applications from candidates who share our values and are committed to delivering excellent services to our communities.
To find out more ahout Williamsburgh Housing Association visit:
