Your Housing Officer

We're Here to Help

Your Housing Team is here to help you get the most from your tenancy and support you when issues arise.

Whether you have a question about your tenancy, need help with your rent account, are experiencing problems in your neighbourhood, or would like advice and support, your Housing Officer can help or point you in the right direction.

Each home is allocated to a dedicated Housing Team, making it easy to access the support and services you need.

What Can My Housing Team Help With?

Your Housing Officer and Assistant Housing Officer can assist with:

✅ Tenancy advice and support
✅ Rent account enquiries
✅ Rent arrears support
✅ New tenancy sign-ups
✅ Changes to your tenancy
✅ Mutual exchanges
✅ Estate and neighbourhood issues
✅ Anti-social behaviour and neighbour disputes
✅ Tenancy sustainment support
✅ Referrals to specialist support services
✅ Financial wellbeing support

Find Your Housing Officer

Williamsburgh operates a neighbourhood patch system, with each property allocated to a dedicated Housing Team.

Use the search tool below to find the Housing Officer and Assistant Housing Officer responsible for your address.

Simply enter your street name or postcode to get started.

 

Browse Housing Teams

If you'd like to learn more about our Housing Teams, browse the profiles below. You'll find contact details, information about the areas they cover and the support they provide.

Select a Housing Team to view their profile.