Our Estate Management Service includes maintaining common areas such a back courts, bin areas, stairs and close entrances and communal garden and landscaped areas.
Bin Stores & Backcourts
The bin stores are cleaned on a weekly basis. Unwanted bulk items should be placed at the side of the bin shelter and an uplift should be organised through Renfrewshire Council. Never put these items on the street.
Close Cleaning
Close cleaning is provided fortnightly. It does not remove residents responsibility to keep the close clean and tidy. The service can be removed by a majority vote within the close.
Garden Maintenance
We aim to maintain communal gardens and landscaped areas to a high standard. To ensure that our specification meets our desired standards we have employed the services of a Landscape Architect.
Monitoring the Contract and Complaints
Our aim is to achieve consistency in service delivery and for complaints to be dealt with promptly. If you have a complaint contact a member of our Tenancy Team. Complaints are normally dealt with within 10 working days.
