Is there an immediate risk to your safety or health?
Emergencies are problems that present immediate risks to you safety or health
Please report ALL emergency repairs by phone.
All other repairs can be reported online.
If you are using the report a repair tool and you are unable to find the appropriate repair, then it's possible that we class it as an emergency repair. You will not see any emergency repairs within our online report a repair tool. Please call us in this instance.