Our gas contractor is extremely busy due to the cold weather - A lot of our tenants are having issues with their heating and hot water. To speed up the process we would like to ask our tenants before calling to report a fault, have you tried these steps?
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Is there sufficient gas credit available and is the meter display showing ON
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Are heating controls on and is the room thermostat turned up
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Is there a battery symbol showing on any RF controls
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Is the boiler gurgling or noisuy during operation, this may indicate a frozen condensate pipe
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Any fault codes displayed on the boiler
