Financial Wellbeing Team
We provide a service to support our tenants with their finances

Your Financial Wellbeing Team - Here to Support You

At Williamsburgh Housing Association, we know how much financial pressures can impact everyday life. That's why our Financial Wellbeing Team is here to provide free, confidential, and person - centred support to help you feel more in control.

In the last year alone, we've helped tenants secure over 1 million in finanical gains. That's meant:

  • Rent arrears cleared
  • Fuel meters topped up
  • Food on the table
  • Peace of mind for hundreds of families

We're proud of these results - but we know there are still many tenants missing out on vital support.

How We Can Help

Book an Income Maximisation Session with our team for support with:

  • Comprehnsive benefit checks
  • Help applying for or challenging welfare benefit decisions
  • Practical budgeting and financial advice
  • Energy advice and emergency fuel vouchers for those in hardship
  • Applications for charitable grants
  • Referrals to trusted partners for complex debt or employability support

Could We Help You?

You may benefit from speaking to us if you are:

  • A tenant who hasnt engaged with us in the past 12 months
  • Receiving partial Housing Benefit or Universal Credit (you may qualify for Discretionary Housing Payment)
  • Unsure what to do after receiving a UC Managed Migration notice
  • A pensioner with health conditions not claiming Pension Credit (which could mean missing out on the Winter Fuel Payment)
  • In work but still struggling with the rising cost of living
  • A family with children who may be eligible for extra support
  • Struggling to manage energy costs

We regularly uncover thousands of pounds in unclaimed benefits for tenants—life-changing support that can ease stress and create stability.

Meet the Team

📞 Kamila Feddek – Financial Wellbeing Coordinator
(Mon–Fri) | 07533 536527 | kamila.feddek@williamsburghha.co.uk

📧 Anne Storrie – Benefits & Energy Advisor
(Wed & Thu) | anne.storrie@williamsburghha.co.uk

💡 Susan McKenna – Home Energy Advisor
(Thu & Fri) | susan.mckenna@williamsburghha.co.uk

Dont Miss Out

Even if you’ve never contacted us before, now is the perfect time. Many tenants discover they are significantly better off after just one conversation with us.

👉 Get in touch today and see what support you could be missing.