Planned Works

Our planned maintenance programme is designed to keep our properties in good condition and covers a 30 year period, which is regularly under review.  Part of our rental income is set aside to pay for work, such as repairing stonework repairs and recoating external paintwork every 5 years.  This money is also used for replacing other essential external items at the end of their useful lives.  By undertaking planned maintenance works, we ensure your home is of a high standard and meets the Scottish Housing Quality Standard (SHQS).  These works include a number of replacement programmes, such as kitchens, bathrooms, windows and boilers.  These components have an anticipated lifespans which are used to inform our planned maintenance programme, as show below:

  • Kitchens- 15 years
  • Bathrooms - 20 years
  • Extractor fan - 15 years
  • Windows (timber) - 40 years
  • External doors (timber) - 40 years
  • Gas boiler - 13 years
  • Storage heaters - 20 years
  • Radiators - 30 years
  • Roofs - 40 years

We strive to provide the best possible service and to carry out any necessary works with as little disruption as possible for our tenants.  Communication is important to us and we endeavour to involve and inform our tenants as much as possible. Furthermore, all of our staff and contractors should provide you with clear identification when visiting or contacting you.

Please Let Us In!

As with all works we wish to undertake, it can only be done with your cooperation in providing us with access. The works we programme in each year are vital to ensure your home is kept in excellent condition and are pleasant, modern places to live. If you are contacted for access for a survey or to carry out works, we would be grateful if you would provide access to allow our works programmes to progress as planned. Notice will be given to all tenants whose properties are included in our programme however if you do not allow the works to progress, these properties then need to be caught up in later years. Keeping track of these ‘no-accesses’ requires additional staff resources and costs tenant’s rent money to do this.